Sophie's Customer Service Rocks!!!

After my sad experience with my Charm retractable kabuki brush (the one that got damaged) I thought that that was the end of it. Well, after posting my experience in my blog, I got a text message from Sophie, saying that she’d have it replaced ASAP!!! I didn’t reply coz I ran out of load but while I was asleep she called me up not less than two times just to get my reply. Man, that was super nice of her and I am totally impressed! I thought of taking down my first post as a token of goodwill to her but I thought it better to spread the word instead that SOPHIE IS THE BEST! I love Sophie and her superb CS. Way to go, girl!

Oh I just found out, the best way to apply Lumiere foundation is to use a natural bristle brush instead of synthetic ones  (I'm using Charm Kabuki brush). The brush is full and soft, picks up right amount of powder and it blends the powder into my skin effortlessly.. The result? Simply amazing!!



0 comments: